TGH Urgent Care powered by Fast Track

Richard L. 

on PR

4 years ago

Everyone was very polite and I was handled within a few minutes after arriving 

Vanessa Y. 

on PR

4 years ago

No care was provided due to “liability” for an easy case. 

Gail F. 

on PR

4 years ago

Long wait for rapid test 2 hrs Even though I had an appointment Just wanted 

Christopher N. 

on PR

4 years ago

When I visited the urgent care I told the dr that I hadn’t slept in 4 days and that it was going to take more than two weeks to get in to see my primary care physician. He suggested that I try CBD to help me sleep. Now here we are a week later and I’m still struggling to fall asleep. The visit was not worth the expense and I still have to wait over another week to see my main dr. 

Christopher N. 

on PR

4 years ago

I cAme in for help after 4 days without sleep. There was no solution offered other than a suggestion of trying CBD. I made it clear that I had to wait more than two additional weeks to see my primary doctor. Here I am a week later and I’m still struggling to sleep. 

Jennifer B. 

on PR

4 years ago

Had an appt and waited for 2 hours for rapid Covid test. It was 90 degrees In the waiting room. No hand sanitizer in wall dispenser. After the test I was sent home and said I would get a call in 20 mins. Waited 2 more hours by the phone. Tried to call 10 times no answer. Drove back there to pick up my results being terribly sick. Tested positive 

Tyler B. 

on PR

4 years ago

We required a COVID-19 PCR test to be taken no more than 7 days prior to arrival. We still do not have our results. If they are not received tomorrow (and we've already moved our flight), we cannot go at all as the window would have closed. It would be 8 days from the time of testing until results were provided - that's like an entire quarantine period. 

Kimberly F. 

on PR

4 years ago

Scheduled an appt for 3:00 PM. Got called back to the room at 3:40 PM. Why have an appointment set up? No apologies for the delays. 

Thomas C. 

on PR

4 years ago

Front desk was not professional and the test results was never communicated back to us. We had to call to find out about tests results. We’re still waiting to receive via email or text.