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TGH Urgent Care powered by Fast Track
- Urgent Care
- Tampa, FL
About this business
At Fast Track Urgent Care Center, a board-certified provider sees every one of our patients. All of our doctors are trained in the care of both children and adults, and each has experience in the urgent care setting. All of our providers have chosen urgent care as a profession and work solely in our offices. By having the same group of physicians working closely together, we are able to render consistent care to our patients, much the same way a primary care doctor would.
Location details
11969 Sheldon Rd, Tampa, FL, 33626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Great place
Excellent care and service from the receptionist to the medical assistant to Dr Collins.
I scheduled an appointment for my 18 month old daughter for 12:30. We were not walk ins. The reason for the appointment was to “skip the wait time”. Making a sick 18 month old wait for an hour and a half to just have vitals done is sad. I had to leave our room to inquire when we would be seen. After a total of 2 hours we don’t have a diagnosis but did receive 3 medications for her. The care from the PA was the only ok experience we had. Other than that I wouldn’t bring my daughter back to this office.
We waited 1.5 hrs for us to be taken to the room, another 30 mins for the tests to be done and then the usual 20 mins wait for the results. You could work on the reception to actually getting anything done. It is like been at TGH ER!!
Doesn’t listen to patient’s symptom description. Pigeonholing patient by saying “you must have viral eye infection because you have viral throat infection”even though the patient tells the symptoms of having pus coming out of eye, which indicates bacterial eye infection.
When I went in for the emergency that morning, it was 10:30 AM. Two hours later I still have not been called in, so I need to leave because I need to be in another place by 12 PM. So I made an appointment a 3 PM the same day. Came at 2:45 PM for the appointment and it was 3:45 PM when they call me to see the doctor. If We have an appointment scheduled I don't we have to way that long almost the whole day. This office needs to work something out to maintain appointments on time
I went in for a COVID and Flu test. I tested positive for the flu. They made me wait in the parking lot for no reason. They said 20 minutes and it ended up being 50 minutes. Then they say they will call in my meds for the flu to a Walgreens and it’s been 8 days and Walgreens has not contacted me about my meds. Just super disorganized and unprofessional. Not caring about the treatment of patients. Never again
I guess I am the only one who isn't positive on TGH Fast Track. I made an appointment to have a Covid test (Gandy office) I showed up on time filled out 4 pages of paperwork and was told to wait in my car. 45 minutes after my appointment time with still no call I walked in and cancelled. Ironic this is called Fast Track. Note this comment is not about Tampa General Hospital.
Very unprofessional, didn’t take patients in the order they came in. Even with an 11am appointment they took a person with an 11:30 appointment before me. The doctor/PA that saw me had a filthy mask on and seemed either disinterested or just overwhelmed
Frequently asked questions about TGH Urgent Care powered by Fast Track
How is TGH Urgent Care powered by Fast Track rated?
TGH Urgent Care powered by Fast Track has a 4.5 star rating with 3,511 reviews.
When is TGH Urgent Care powered by Fast Track open?
TGH Urgent Care powered by Fast Track is open now. It will close at 8:00 p.m.