TGH Urgent Care powered by Fast Track

Meagan F. 

on PR

6 years ago

The girl at the front desk was great but the Doctor wasn’t. She looked at my ears/nose/throat and that was it. She didn’t even listen to my lungs even tho I told her I was there for chest congestion and had been coughing hard for 3 weeks. She also was very dismissive when I told her I have back/neck/muscle pain, which I had also listed on the intake form, that had only escalated due to the coughing. She even was half way out the door while I was still talking to her so overall she made me feel uncomfortable and irritated. 

Ava F. 

on PR

6 years ago

My appointment was for 10:45. I was called into the room approximately 10 minutes later. I waited a half hour for the doctor. I could hear the doctor speaking to someone in the room next to me who was put in the room well after I was placed in my room. There was no apology for the delay. I was there for an hour. There is no reason why I should have been there for an hour. Otherwise the staff was nice and I was given the correct medication. 

Olivia O. 

on PR

6 years ago

I have used this Fast Track before and had a good experience. I made an appointment for 1:30 pm. At 2 pm I asked how much longer because my 2 year old was not feeling well and getting restless. I do understand that they were busy but what is the point of making an appointment? When the doctor came in I told her what was wrong with my daughter (rash, fever, not eating/drinking, irritable). She didn't even look at her rash. She said her lungs sounded fine and told me they would test for the flu and she left the room. After abo... read more

Chloe P. 

on PR

6 years ago

I sat for two amd a half hours just for the doctor to tell me she didn't think anything was wrong. She completely ignored my symptoms and sent me home with nothing. I've now been stuck in bed for two day's because of how awful I feel. 

Janice C. 

on PR

6 years ago

I paid $120 to push and pull someone hands and PPD test. That’s what was called a physical. Not hardly what I call a physical I feel ripped off 

Mya C. 

on PR

6 years ago

A walk in visit should not take almost 4 hours. It’s should be 2 at most, y’all need more staff working there too. 

Marina C. 

on PR

6 years ago

Wait times are terrible. Waited over an hour to be taken back, then another hour and a half to be seen and discharged. Everyone is very nice and that part is good but something needs to be done about the wait times. 

Sharon Y. 

on PR

6 years ago

The folks at the front desk were very friendly and so was the medical assistant that took my vital signs, the doctor was extremely unfriendly, I would refuse to be seen by her again. 

Carolyn S. 

on PR

6 years ago

I had severe stomach pain. I had to practically beg to be seen and when I did finally see the doctor she told me that she didn’t have an imaging machine and no magic cocktail to make the pain go away. She told me to take Zantac and that was it. I’m sure I’ll be charged full price for this visit which was completely useless. I will never go here again or recommend this place to anyone.