TGH Urgent Care powered by Fast Track

Diane H. 

on PR

5 years ago

The practitioner that saw me came in wanting to do what she felt was necessary without listening to my entire story. I felt like she did not diagnose my conjunctivitis right I don’t have it I have a uveitis and she didn’t give me antibiotics for long enough since what she gave me is only 10 days and 14 days three weeks ago didn’t work. Most upsetting with that She had her set procedure for what she planned to do and did not listen to me at all. I have had uveitis for over 17 years and I get bronchitis and nasal Ryan nidus ev... read more

Andy P. 

on PR

5 years ago

Wasted time and money. Nothing resolved. 

Stephan K. 

on PR

5 years ago

Great care, terrible wait time. Why schedule an appointment when it is 75 minutes late? Might as well show up and sign in. 

Robert C. 

on PR

5 years ago

I went in with pain in my Ear, they did not even look in my throat or nose and did not even listen to my heartbeat. She only gave me some ear drops and I’m still sick and need to go to a doctor. 

Shyla W. 

on PR

5 years ago

Was extremely displeased with the disposition and approach of the Dr that cared for us. Prescription order also took a full 12+ hours to get called into the pharmacy. 

Kady L. 

on PR

5 years ago

First we made an appt online and when we arrived they had no record of it and the person at the desk said “oh yeah that never works”. After waiting and hour and a half with a sick 2 year old. The doctor was brisk and condescending. He informed us that she had a “common cold” and there was nothing he could do. He was barely in the room 5 minutes. We ended up taking her somewhere else the next day where she was diagnosed with strep throat. Our visit was a total waste of time and a copay. 

Emily J. 

on PR

5 years ago

Service was extremely slow. We waited for 2 hours and there were only three patients in the lobby. The nurse practitioner was nice and thorough once we finally were seen. 

Langston H. 

on PR

5 years ago

I made reservations for my son to have a flu shot. We got there on time and I noticed several patients being seen before him that came in after him. I asked the receptionist at least three times where he was on the list to be seen and her reply was always “he is next” which was not the case. We waited over 2 hours and come to find out the receptionist had never put him in the scheduler as having a reservation 

Robin S. 

on PR

5 years ago

c/o productive cough with green mucus, swollen glands and sore throat. Was told no rx because strep test was negative and simply pharyngitis. Two days later I’m short of breath and no relief of symptoms. Unfortunately, I now have to pay for another Dr visit because I don’t feel Fast Track actually listened to my complaints or took them seriously. Although she was nice, she may want to actually start taking patient complaints seriously