TGH Urgent Care powered by Fast Track

Jennifer L. 

on PR

5 years ago

Was exposed to a covid positive person. Was showing symptoms and the PA says.. "you're fine, you just have a cold" and I have an autoimmune. I asked to still be tested and she was VERY rude the entire appointment. Found out I was positive for covid. She offered no help whatsoever. I would never return here. 

Roberta D. 

on PR

5 years ago

Very long wait. Front desk, Back office unfriendly. Borderline rude. Seemed like EVERYONE was unhappy. Will not visit again. Thank you. 

Michael R. 

on PR

5 years ago

Your PA did absolutely nothing for me all he did was repeat back what I had already told him and told me to take the same thing I was already taken and charged me $235 for it 

Fereeda S. 

on PR

5 years ago

I needed a COVID-19 PCR test for travel, the test had to be administered Within 72 hrs Of travel. Our situation was explained prior to testing, Nurse Flack assured us we would get the results in time for travel. We did not.... as a result our flight was rescheduled for 6 Sep, as of now we still do not have any results, and now we have to cancel our trip. I wished you had been honest with us about your timelines. We would have had the time to get tested elsewhere and have the chance to keep our travel plans. 

Wantisha D. 

on PR

5 years ago

Horrible wait time 

Robert B. 

on PR

5 years ago

Went in with dizziness, headaches and erratic blood pressure that continued to elevate. After a 3+ hour long wait, clinic attributed dizziness to an ear issue and did help that aspect, but did not want to address the blood pressure problem any further than “keep a log book and follow up with a primary for eventual BP medication” (after we already offered to show a series of blood pressure cuff readings taken over the past several days). The next morning, I woke up with 180/110 blood pressure and a Teledoc advised I should g... read more

Karen I. 

on PR

5 years ago

People were friendly but they werent aware that taking Biotin affects blood work and didnt solve problem. Doctor didnt think switch of generics by pharmacy would cause short of breath and numbness in hands. I was able to get pharmacy to switch back and was able to correct breath and some numbness. 

Amy C. 

on PR

5 years ago

It took an hour to be seen even though I had an appointment. The appointment was only for a drug screen. This has been the standard and they over charge my account due to having debit card on file for several visits not made. 

MARISOL V. 

on PR

5 years ago

Granted, I know it would be a busy time, but I think the wait time was too long, over an hour, for a swab test, for the corona virus.