TGH Urgent Care powered by Fast Track

Hagen S. 

on PR

3 years ago

The doctor was rude and never even gave me a fair examination. I came in with a swollen foot. He couldn't even tell which foot it was that was swollen. Told me nothing was wrong. I felt rushed. Clearly this doctors needs further schooling on his bedside manner and also taking time with his Patience. Not happy at all. 

Charles J. 

on PR

3 years ago

Test was ok but having to drive 4 hrs from where I live to get a COVID test fir a heart cath procedure is totally ridiculous especially since I’ve had 2 vaccines and a booster. No other options given This isn’t the first time either!!!! 

Owen E. 

on PR

3 years ago

It was very negligence the way they handled care for my son. I understand that we came in at 20 min before close but my 16 month old sons health was declining and when we got there we were handed the paperwork but they turned around and called us back with in a minute and didn't get to finish the paper work. All they did was vitals and pediatrician check his ears and throat. The Dr didn't listen to my concern about what was wrong he wasn't eating or drinking for about 8 to 10 days with diarrhea. No blood work was taking and ... read more

Azzari J. 

on PR

3 years ago

I was under the impression that this was an urgent care clinic and not a COVID testing site. If a patient goes in with a fever and other symptoms and the COVID test is negative shouldn’t there be other things to look for instead of sending them out. Like no labs are drawn there to make sure there is nothing bacterial going on?? 

Jose R. 

on PR

3 years ago

Waited 3 hours to see practitioner, he saw my injured finger, X rays and refer me to Orthopedic DO. 

Donna W. 

on PR

3 years ago

It was horrible from the beginning. Expecting a $500 payment up front before surgery was even performed or they won’t do surgery. So how is a not so rich person right after the holidays supposed to pay that? First bill insurance then bill patient at least that’s how it’s done in other states. 2) Calls me day of surgery to come in earlier and then i was expected to wait in open room with just a gown nurses station right in front of me no privacy and I have my period and I was stuck with an unnecessary IV waiting 4 hours afte... read more

Brandon W. 

on PR

3 years ago

I was told an hour wait which was fine, for the most part with the exception that people were being tested for covid and me being there for a drug screen I wasn’t allowed to wait in a separate location or have the possible covid patients wait in their vehicle. After waiting for over 2 hours and almost missing a doctors appointment I was told that the desk has to say an hour and can’t be truthful when the wait time exceeds that. Terrible terrible experience I wouldn’t ever recommend anyone seek any service at this location. 

Karen G. 

on PR

3 years ago

Went in saw Dr had swollen lympnodes in pain told to go home will go away that night went to er24/7 and was given a ct scan and told lympnodes were infected Was given iv with steroid and rocephin antibiotic and ibuprofen and sent home with 14 days antibiotic in sept went in tested positive for Covid chest X-ray was hazy got antibodies next day went to my Pulmonology told I had double pneumonia just had clear chest X-ray end of December I will not go back to this since Tgh took over it is terrible you can’t even get thru to t... read more

Melissa Q. 

on PR

3 years ago

Can’t get anyone to answer the phone there all freaking day today. What are these people doing all day to not answer a phone? Sit on eternal hold all day is frustrating when all I need is something so simple.