This profile has been claimed by the business owner or representative.
33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast response after waiting longer than necessary due missed calls to me from the staff. Maybe had the wrong number?
The provider was excellent!!! However, the front desk needs a lot to be desired for. No bedside manners whatsoever! Not pleasant at all. I also had to wait an hour outside of the waiting area in the heat of the day though the space inside was huge for patient and caregiver.
Business response:
Thank you for providing your feedback and letting us know about this issue, Roxanne. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (813) 925-1903, at your earliest convenience if you would like to discuss your concerns. Fast Track Urgent Care
I Have one word for you "GREAT"
Awful. It started with your front desk staff. Just short and rude. Then the nurse made us feel like we were not welcomed because we were NOT Vaccinated. Then she asked "why are you even here?" Then the PA comes in- not even a Doctor. She is short and rude, does not check my breathing, ask about any symptoms, just rushes me out the door. She did throw a flyer my way on a treatment offered, but would not answer any questions and said she would refer me on Monday and then within 24-48 hours after that someone MAY contact me. I ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Sonia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (813) 925-1903, at your earliest convenience if you would like to discuss your concerns. Fast Track Urgent Care
Covid test patients should be seen by different doctors so people who are there who are actually sick with something else can be seen in a more timely manner. One group for covid testers, one group for those with other illnesses. Not fair to make me wait almost four hours to be seen because of covid.
I registered at 10am and was not seen until 2pm. Unacceptable!
Service was good, but wait was extraordinarily long
The wait was over 3 hours long and I arrived at 11:45am. No one answers the phone, ever. Regardless of how long you wait.
Terrible experience trying to get reimbursed from TGH Urgent care powered by Fast Track. I paid this company with a credit card at time of service because I didn't have my insurance card on me. Then I filed a claim with my insurance who promptly paid TGH again. That's protocol, so, ok. But it's been months now I've been calling to get my money back. The TGH billing center consistently informs me their system is down. Really? EVERY time I call?! Unacceptable. This organization has an F with the BBB, so are obviously beyond ca... read more
Corporate has a 4.5 star rating with 38,977 reviews.
Corporate is closed now. It will open tomorrow at 9:00 a.m.