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33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Made an appointment and arrived on time, yet waited an hour and a half to be seen. Multiple people who walked in after me were seen before me. Front desk staff didn’t seem to care.
I waited almost 1.5 hours just for a tb test. Once I got back there they did the tb test and the one administering didn't know the return instructions. Aftwr questioning her she clarified it with someone else. I would not go there again.
Your own people told me that the particular insurance I have would be accepted at your establishment. When I arrive to get a COVID test done I was told that my insurance was not accepted. I took every possible precaution to make sure that I would not have this problem. I made this appointment a month in advance. I could have gone some where else and not be billed $420.00 dollars for two COVID test. Unfortunately you folks left me me with no other possibility since we were supposed to be at the airport with in 2 hours.
The check in process was fast & efficient. I was taken back and seen by a provider promptly. I was checked out quickly with prescriptions called in immediately for pickup at my pharmacy. At this point, you would have gotten 5 stars…… However, the next day, I had a missed call and voicemail to call back regarding test results. I called back within 5 minutes of the phone call & was on hold 20 minutes before I grew tired of waiting & hung up. Called back an hour later, was on hold 30 minutes with no one ever picking up. Woke up... read more
Seems like a waste of staff to have one come out to do a tiny bit of paperwork and another to do the swab — only one nostril and less than 1” in. I’ve had multiple CIVID-19 tests - NEVER one as “pleasant” as this one!
The sample taken from me was apparently not stored at the correct temperature and I have to do the process all over again. Wait time was long for once, but doing it again is a lot.
Went in to get a Covid test, 3 days later no results and am sitting on hold for over 2 hours trying to speak to someone. Will never use them again.
I wish that I could leave zero stars but unfortunately that wasn’t an option. I had a very terrible experience at this TGH urgent location. I arrived at 2:30 and left after 5:00. I only came for a DOT physical. The nurse that had performed my physical was very rude, unprofessional, snarky and she seemed as if she was above you. She made a comment to me that was very untrue, rude and degrading. I almost want to use the word unethical. She has no idea the effects that left. Unfortunately I do not remember her name probably bec... read more
You scheduled my appointment without contacting me as to my availability and scheduled me on the same morning as I had a Dr. visit and a Board of Directors meeting. With only a two day notice.Nobody was any help in getting my Covid test changed to same day as procedure as I have done in the past. Given phone numbers that resulted in phone trees promising to get back in about two days which was too late. Very frustrating.
Corporate has a 4.5 star rating with 38,977 reviews.
Corporate is closed now. It will open tomorrow at 9:00 a.m.