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33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Even with an appointment I waited for 2 hours to be seen.
I have chest pain all day and the Dr said I need a EKG test and the machine was broken and Dr supposed to sent to another TGh care facility to figure was wrong with me she referred to me to ER I never come back to this place
Went to TGH facility since I could not see my doctor. Assumed my med info was in the system. Had flu for 5 days and NP thought I might have an infection? Gave me amoxicillin/potassium clav. It has caused very strong and persistent diarrhea. I have had IBS condition for years. Called this morning and could not reach anyone. Called my pharmacist and she told me I could stop taking the meds. Urgent Care apparently isn’t staffed on Sat.
Business response:
Thank you for your review. We have been exceptionally busy with COVID and other circulating viruses such as Flu. This has caused a large increase in number of phone calls to the clinic. We apologize that you were not able to get in touch with us. We are adjusting our staffing to assist with the increased volumes. Thank you for your input.
Disappointing, As a walk-in patient, I waited 3 hours to be seen. Even watched a "reservered" patient walk out.
My appointment was supposed to be at 10:15, which is when I showed up. I was not called back until 12:05…. It would have been nice to be told it would be an almost 2 hours wait.
Not impressed. I arrived in extreme pain which was obvious. One person was in the waiting room. I was left there for at least 30 minutes while 4 other people came in and were seen. When my husband asked why these people were being seen before me, the answer was "Drug Testing". Nothing more. Then when I finally went in, I was the only one left in the clinic, after the nurse checked me, I was left again for another 20 minutes. When PA arrived, he was more interested in why I take a certain herb than he was in why I was ... read more
Long wait time (understandable) but no real follow-up scheduled or meds prescribed to help with symptoms. NP was polite, but concerning since he had to consult with others providers and no “stat follow-up Neuro exam” scheduled until mid-January with unknown left face numbness/paralysis. Meds called in by primary.
Awful experience, very disappointed in the level of care and customer service.
I understand that this is an Urgent Care facility however don’t understand how having an appointment still had me in the waiting area for over an hour past my appointment time. Then once I finally got called to go to an exam room total time waiting and seen by the PA was 15 minutes.
Corporate has a 4.5 star rating with 38,976 reviews.
Corporate is open now. It will close at 6:00 p.m.