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Codman Square Health Center
- Healthcare
- Boston, MA
About this business
Location details
637 Washington St., Boston, MA, 02124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
I’ve been a long time patient who loves coming there especially a outstanding rapport with my primary care physician and others in various outpatient services. The turnaround with the new pharmacy from old was far below substandard with each blaming the other of not leaving old records and creating a new pharmacy medication without a prior history on file. This was totally unacceptable and neither confirmed responsibility for lackadaisical attitude about us patients in mind. I’m a federal retired Blue cross/Blue Shield who w... read more
Improvements is needed when the doctor is running behind, the front end staff gives no explanation & when patients come in 5-10 minutes late frontend staff are not registering them, think about how people take time off from work just for appointments a little more consideration should be given,
The customer service is lacking. I called and the woman on the phone had an attitude. Also when I first came in, one woman was on her phone while there were people waiting to be helped. I’m not happy.
Nobody knew what they were talking about! Gave me wrong information. I drove an hour for something a staff lied to me about. I would never recommend this health center for even my worst enemy!
Even when I’m on time I have to wait 30+ minutes to be seen. The pharmacy is the same way. Codman is getting bad. Needs change. You’re making it look beautiful on the outside but the place is crap.
Vey confusing walk in, no one to guide you no signs to redirect you. I came in for an appt. 50 mins early and check in at the reception desk she direct me upstairs, once I check in the secretary told me to go back down stairs for registration to update my insurance. I, notice there were two receptionist busy with a client, so I sat down for 36 mins waiting until the receptionist notice me and told me I need to check in with her before seeing a registration. Waited 12 mins and was seen by one of the registration person. The w... read more
I was referred by my doctor to get an ultrasound done at BMC for chronic pelvic pain. After the ultrasound was done no one ever got back to me until a month later when I knew something was wrong & I called. I was asked to leave a message at a nurses line that states to return call within 24hrs but I received a call back a week later. I was told by that person to not call that line for future reference because it is an “emergency line” & she told me she couldn’t find anything on my chart for work that was done at BMC & she wo... read more
Everything excellent
Only problem I have is with the reception area. I come in around 4 the sign say wait. The gentleman is there doesn’t say a thing, I wait finally the women way across say hi. I come out to make a appointment I was told before stand in the same place and wait. Again I stand there same guy is there he say nothing. A lady was there on the phone say oh you have to go to the eye desk around the corner. I’m like oh there no sign she say sorry they suppose to tell you. Reception really needs to do better.
Frequently asked questions about Codman Square Health Center
How is Codman Square Health Center rated?
Codman Square Health Center has a 4.5 star rating with 6,264 reviews.
When is Codman Square Health Center open?
Codman Square Health Center is closed now. It will open tomorrow at 9:00 a.m.