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Codman Square Health Center
- Healthcare
- Boston, MA
About this business
Location details
637 Washington St., Boston, MA, 02124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
All went well However I waited almost 45 minutes to be see in the lab Was not pleased
I came in half an hour early for Covid vaccine. Was seen and dismissed by the time of actual appointment.
The customer service and care offered by the ancillary staff is subpar. After waiting close to an hour for someone to answer the phone, they tell you the next available appointment is months from now. When you tell them it needs to be addressed sooner, they send you to urgent care. I am honestly not sure why I have a primary care provider anymore if I am seeing everyone else besides that provider, only to be referred back to my PCP. The front desk staff needs to do a better job.
I am not sure who would be reading the messages and if they were able to get my appointment
I didn’t get to see the Dr. he was more than 30 minutes late so I left. I took a day off from work to not accomplish anything
The worse part about doing business with you is contacting you. Trying to get through by phone is ridiculous. Sometimes it takes more than an hour to reach the right department. You need buy more phones and man them.
The wait time was very long both for the lab and my appointment. The appointment was scheduled and when I arrived they did not know what the reason for the appointment. Which I had to explained.
The building seemed very gloomy. I had to asked myself if I was sure that I want to get my test taken here. Also, the person who instructed me to swab myself was not very nice. No smile/greeting, just a very cold attitude as she instructs me step by step on what to do. "Lower your mask", "take a swab", "Put it back". She seemed very miserable with her job.
Everytime I go to the clinic I always wait for my dr longer than 45 mins. I had to wait an hr before being seen for my physical which is crazy. The dr I was scheduled with didn’t even show up another dr had to step in (which she was great) but my overall experience with this clinic is horrible. It makes me not want to go to the clinic because I feel that my time is unvalued. I think I’m going to switch my health provider because I need to be seen quickly; even within 20 mins of being at the appointment. What can be done is p... read more
Frequently asked questions about Codman Square Health Center
How is Codman Square Health Center rated?
Codman Square Health Center has a 4.5 star rating with 6,359 reviews.
When is Codman Square Health Center open?
Codman Square Health Center is open now. It will close at 7:00 p.m.