TGH Urgent Care powered by Fast Track

Rebecca B. 

on PR

2 years ago

Long wait for people who are sick 

Dana G. 

on PR

2 years ago

I arrived at approx 12:45 and was told to pre-register online. Which I did. While I was completing the document online several others came in. I waited patiently until several others came and went. Finally 1:45 I asked when will I be seen and the young ladies said I was next. 3 other people were called and left. I went to the window again and the young lady was on the phone and asked me to wait. But the call went on forever. Finally I tapped on the window and had to ask her to put the call on hold At this point I’d been wa... read more

Rebecca B. 

on PR

2 years ago

Employes talking and joking very loud so patients could hear. Not professional. Hurts the hospital which I thought was excellent. 

joby p. 

on PR

2 years ago

I am on vacation from NY and my ear had some blockage, called my insurance company and they told me the closest provider was TGH urgent care , so I went there and it was the Worst place to go, lady at the reception desk was rude , she claimed that my insurance was not accepted there, although my insurance company said they were a contracted provider, I think she was too lazy to do any paperwork , I even called my insurance company back and they verified that they accept my insurance. They wanted to charge me $195 for the v... read more

Peter C. 

on PR

2 years ago

It was a money grab. not care for my well being 

Linda C. 

on PR

2 years ago

I hated going through my phone to get registered. I felt like crap and didn’t like the confusion. I waited 2 1/2 hours. Arggghhhhhh 

Stephen B. 

on PR

2 years ago

I had biopsy done and appeared one was infected wanted to confirm. Nurse I saw said “I don’t know as I don’t know what area looked like before”. I find it confusing that a trained nurse cannot confirm an infection. 

Magda L. 

on PR

2 years ago

It was a pleasure to deal with your staff. They pulled up my profile which made everything easy . I appreciate your nurse practitioner; very professional and caring. 

Richard F. 

on PR

2 years ago

Wait time was over two hours, w Then when I finally was taken in I was not able to stay and see the doctor as my wife had a doctors appointment and needed our car . Told the doctor that I would have to comeback later in the day which I did. When I returned the receptionist told me that I had to redo the paper work because they do not keep it. This is absolutely ludicrous in this technical age. On a positive note when I did see someone she was very thorough and kind . Your people have to remember that people coming there are... read more