TGH Urgent Care powered by Fast Track

Lori D. 

on PR

a year ago

once I was called back it was quick BUT 1130a appt was two hour wait. 7 people ahead when arrived but should not take two hours to clear out rooms. Limited labs n radiology in urgent care. Either poorly staffed or slow employees. I have 37 years hospital experience. Disappointing 

Lori D. 

on PR

a year ago

Scheduled 1130a; wasn’t seen for two hours 

Cheryl C. 

on PR

a year ago

Too much to text Your check in system is very confusing. 

K N. 

on PR

a year ago

I arrived at 8am and it's now 11am and im still waiting in the lobby. They might want to consider changing the name to Slow Track". 

Susan B. 

on PR

a year ago

When I got home, I had a question about meds.. Called customer care. Got Hung up on twice. 3rd time lady took my info and said to hold she would be right back. 45 minutes later of holding, I Hung up. 

Michael C. 

on PR

a year ago

I believe it would serve TGH Urgent Care to advise the public on exactly what services are provided at the Urgent Care Center. I came to Urgent Care with stomach issues and had to get in my car and go to a Hospital ER. Luckily it was close by!! 

Denise K. 

on PR

a year ago

Waited over 2 hours along with 2 other patients 

Billie T. 

on PR

a year ago

i had been to my regular doctor the previous friday and symptoms got worse over the weekend and first/middle of this week...i think from here on out i'll go directly to urgent care and bypass my primary care doctor's office...primary care doctor's office had next date of service on april 24th for their next appointment date, 4 months from now... 

Lucy B. 

on PR

a year ago

Made an appointment and got there 15 min early. What a joke!! Waited 2hours and when I asked why so long I was told “ we do not pay any attention to appointments.