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TGH Urgent Care powered by Fast Track
- Urgent Care
- Tampa, FL
About this business
Fast Track Urgent Care Center is committed to delivering after hours care in a comfortable, clinic setting. Unlike an emergency clinic or an emergency room, our office is focused on the patient experience in addition to the immediate care that is needed. While we see the lacerations, cuts, colds, sinus infections, strep throats, and broken bones that can get in the way of everyday living, we do so in an environment designed around the patient. By pairing the walk-in convenience of the ER with a friendly staff, we have create... read more
Location details
3301 W Gandy Blvd, Tampa, FL, 33611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The front desk staff have been unprofessional in the past and they again were unprofessional on my most recent visit. A couple of them including the triage nurse who collects vitals aren’t very pleasant with guests. I’ve worked in customer facing roles since I was 18 and I understand how hard it is to work with the public especially when they’re sick and can be negative and self centered, but some of the staff have been upright cold, nonchalant and even gossiped about other patients in front of guests. I feel if someone has ... read more
Wait time was extremely long even after checking in ahead of time. Front desk clerk was rude.
Two or three people who arrived after me - were taken prior to me. Other than that - everything was perfect.
No stars.... worst service I have ever received....schedule a time on line and arrived 15 minutes early. Waited for over an hour and a half past that time and was never called. I asked why I was skipped and was told its bases on when you arrive. After the person talked to me she went to the back and you could hear her laughing. Why have a place to schedule an appointment if you are not going to keep the appointment. Will never go back.
Awful experience with front desk.
Did not identify the problem. Seemed more concerned with rushing us out. My Grandson was in pain again the next night; but did not want to go back there.
Unaccommodating staff. They wouldn’t let me accompany my pregnant wife to her examination. Doesn’t seem how medicine or even the business of medicine should be practiced. Very upsetting.
We did mind the wait but the male doctor was very rude. When you have patients waiting , no matter the reason , you need to be trained how to talk to your patients . Especially, after waiting 2-3 hours just to be told medical concern was valid or invalid due to your personal opinions .
Called to make an appointment, they Took all my information insurance etc. told me to my appointment was set for the next day at 9:30. When I went in there was no appointment the girl had made it for March 9. The receptionist said there was nothing she could do but I could sit and wait which I did for two hours. Never again
Frequently asked questions about TGH Urgent Care powered by Fast Track
How is TGH Urgent Care powered by Fast Track rated?
TGH Urgent Care powered by Fast Track has a 4.5 star rating with 5,125 reviews.
When is TGH Urgent Care powered by Fast Track open?
TGH Urgent Care powered by Fast Track is open now. It will close at 8:00 p.m.