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Corporate
- Healthcare
About this business
Location details
33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I visited TGH Urgent Care - Downtown at the Heights, Tampa, FL for a Covid screening for travel. I was told by the provider that I didn't need one and sent away. Then they billed my insurance company and myself for an office visit, instead of a covid screening. This changes the billing so I am responsible for the costs. Covid screening is 100% covered by the insurance/state agreement, but by doing this, they make me responsible for the costs.
Long wait for rapid test 2 hrs Even though I had an appointment Just wanted
.I had an eye infection. Came into the office and sat for 1 1/2 hrs. Only 2 people in waiting room, but I felt like they took everyone else ahead of me and some that came in after me because my eye wasn't as important. It took 5 minutes with me for her to say I had an eye infection and prescribed some medication for me to pick up at CVS. This wait time was unacceptable. I've been there before so they had all my info. Very disappointed in this situation.
Felt super unsafe in terms of being separated from people and spaced out. Came for a covid test just to show a negative for something and felt like I was exposing myself to covid just being there. Will not be coming back during the pandemic.
Who ever checked me in, maybe office manager whatever was short, and rude, asking me why I thought I had covid, and was talking bad and disrespectful about another location that I go to before saying that they do things wrong, always if you ever work there don't. She was awful.
I saw on the pre paperwork that it would be a drive thru test but I didn’t see where when I got there so I went inside and she had me fill out paperwork and sit and wait until I heard another patient told to drive around back. So I went back up to the counter and told her I was suppose to drive they also so she said go out back! I would have thought my name would have told her where I was to go!!!!
Staff was great!!!. But the wait to get seen and the really long wait to check out was a real problem.
Excellent all staff
Horrible they did nothing to help
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.5 star rating with 38,977 reviews.
When is Corporate open?
Corporate is closed now. It will open at 9:00 a.m.