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33602, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Receptionist did not want to take my secondary insurance because it was not on her list. Said urgent care was different than regular TGMG. I explained other TGH urgent centers have applied my secondary insurance as they pay out of network. She finally agreed. Maybe she was new but secondary insurance is always taken
I felt like the Physicians assistant on duty was overwhelmed and didn't really listen or care. She told me they were busy and was clearly flustered. She acted like I was not important and my needs were asking too much! I understand we all have days at work that ate a lot but that shouldn't be passed along to the patients and the patients definitely shouldn't be told! I was seen by Courtney Kailunas.
The nurse practitioner that I saw told me that my EKG indicated that I had a heart attack. I ended up going to the emergency room and had a complete cardiac work up over 4 days in the hospital. The echocardiogram, nuclear stress test and a cardiac cath I was told that I had not had a heart attack and all my tests were satisfactory.
I waited 2 hours to have 4 15 minute tests done with no possible diagnosis. The ARNP basically told me to go to the ER. I left with no resolution and continuous nausea.
Receptionist didn’t know if a provider would be there. She was not educated how to verify out of state insurance. All she wanted was a credit card to bill. The PA prescribed nothing. I had to return home to a Dr.
Made an appointment for 11:30am and was not seen until 1:30pm
I still do not have my results from the X-ray and do not know anymore than when I went in three days ago. I did not even receive discharge paperwork with any information nor any information on best care instruction. My foot turned darker purple/black and even with follow up call I was not given any information or assistance.
I wasn’t greeted by a friendly staff. There were three people at the desk; two staff members and a nurse. When I walked in the nurse began telling us to leave, that they were closed, despite me having an appointment. One of staff members asked what I was there for and I explained my symptoms (facial pressure, piercing headache, difficulty swallowing, a sinus infection) to which the nurse told me to “blow my nose”. One of the staff members said that I might need a CT scan for my headache. When I was finally able to get checke... read more
Horrible experience! I was charged $245 for a PPD test with a promise to sign a form for a Adult Care Center but the PA Alexi said that she would sign after we came back in 48hrs but then she decided not to and told us to go to our pcp! We just moved here and did not have one yet! Spoke to a manager who was not interested! Think twice before you go there!
Corporate has a 4.5 star rating with 38,445 reviews.
Corporate is open now. It will close at 6:00 p.m.