TGH Urgent Care powered by Fast Track

Carol C. 

on PR

4 years ago

Less than 20 min wait. Medication was waiting for me when I got to Walmart. 

Wendy K. 

on PR

4 years ago

Very professional from arrival through visit. Waited over 15 minutes for the PA, and you apparently had few patients. 

Juliet C. 

on PR

4 years ago

Difficult location to reach,unable to change their appointed time schedule . I would have preferred to have the Covid test done at the hospital or a local site near the hospital.? Why did we not have choices as to what facility we can go to to have this test done as well as choice of workable time schedule for testing. Very poorly coordinated. Unable to reach A PERSON to return my call. Very poor communication regarding the testing for Covid 2 days prior to surgery 

Harold B. 

on PR

4 years ago

The D.O. doctor was uninterested at best. I had severe inner ear pain. See looked at the one ear, not nose, throat or other ear for infection. Did not listen to my lungs. Washed my ear, said it was wax, gave me an ear drop prescription and sent me home. I had zero relief three days later. Visited another facility and the NP did all of the above. Determined a severe sinus infection and prescribe an antibiotic. Better now. Your facility was nice as were the other personnel. The “doctor “ needs to go. Sorry 

Deborah S. 

on PR

4 years ago

Making an appointment was interesting. First it indicated a number of appointments were available and when I chose one, it said that there were none available! Went on again and got the one I wanted?? When I got there I filled out the forms that were lengthy and attached my Med list and allergies which the receptionist was very happy I brought with me. I was taken quickly to have vitals taken and then put into a room to see the doctor which I was told would be shortly. The Dr. came in about 20 minutes later which I thou... read more

William B. 

on PR

4 years ago

You were unable to help and referred me to the E.R. That message might have been delivered sooner than it was. 

Susan H. 

on PR

4 years ago

Facility (behind the scenes) was dirty especially the restroom used to collect samples. Exceptionally filthy... like truck stop dirty. The only nice person that I encountered was the receptionist. I understood why I couldn't be treated there; however, the staff seemed unfriendly, aloof, and uncaring. Not what I expected from any facility operated by Tampa General. 

Rachel F. 

on PR

4 years ago

I had a painful bladder infection, which I’ve had before many times. It was urgent that I start to get antibiotics in my system so it didn’t get worse. It was Friday afternoon and my regular doctor’s office was closed so I went to “urgent” care. When I arrived there were only a few people in the waiting room so I was encouraged that I wouldn’t have a long wait. But I was very wrong. It took 2.5 hours for me to see the doctor. Several people left and said they would come back the next day. The examination was quick and she p... read more

Susanne F. 

on PR

4 years ago

The wait time was ridiculously long. They did not have enough staff to service the amount of people