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OEC Fiber
- Internet Service Providers
- Norman, OK
About this business
Location details
242 24th Ave NW, Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
While speaking to the installer inside when he first arrived second installer arrived and drilled into soffit without discussing at all. When I said I did not want it drilled in that way and asked if he had a pass through plug he said “no we don’t do that we just fill it full of silicone”. I asked installer how the line would be run in the attic so it was not a trip hazard. He said it would be attached to the rafters overhead. The line is draped over HVAC ducts and not attached to anything. It runs across open space as a “cl... read more
I was never contacted when they showed up to run line from pole to house. They didn’t speak no English. Than they parked on my grass.
Great job Very timely and professional
Great job very pleasant and made sure everything worked properly
I had an issue with the install but I called OEC and they fixed the problem right away. I had AT&T and had waited to cancel service until after I was up and running on OEC. Well during the trenching for my fiber they cut my AT&T line. I called OEC and they had a supervisor out to my house within a hour (on a Saturday). They finished my interior install Monday morning by 10:00 AM. The fiber service is way faster than what I had.
They did good. The only thing that was upsetting was that the technician did not wear a mask
We love the service now that we are up and running. However, the contractors came out to bury the cable without calling first, and they sliced right through our main water line from our well. Then the in house installer wanted to take the easy way out and route the cable around the outside of the house instead if through the attic. Both of these were unacceptable.
Business response:
Hi Kristy, I have relayed this to our construction team.
Installation was great, speed is about half what we are paying for. As an enterprise server engineer I fully understand networking and how to get the speed where I need it in my network and even directly at the router I get no where near the 1GB throughput advertised and the speed is not at all stable often it drops to less than 50 MB.
Business response:
Good morning Nathan, I have relayed this to our technical support team and requested they take a look at this issue for you. Always feel free to give us a call at 405.217.6868 and select "Tech Support" in the call-in options for speed and performance related issues, we're here local and ready to assist!
The inside installation was quick, however they cut some electrical lines outside and were repaired.
Frequently asked questions about OEC Fiber
How is OEC Fiber rated?
OEC Fiber has a 4.8 star rating with 3,790 reviews.
When is OEC Fiber open?
OEC Fiber is closed now. It will open on Monday at 8:00 a.m.