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OEC Fiber
- Internet Service Providers
- Norman, OK
About this business
Location details
242 24th Ave NW, Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife & I started as customers of ViaSat satellite Internet. That was horrible. We paid $60/mo & routinely blew through our 10Gb/mo. data cap in 2 weeks, and were condemned to dialup speed afterward. Worse still, Windows Updates consumed nearly half our data, and I had to wake up after midnight to update, to keep that from happening. TV was DirecTV @ $120/mo for "200 channels", of which we watched maybe 6, and had to tolerate commercials on top of that. Next, we tried AtLink. Much better. We were usually able to stream vid... read more
So far the internet provided is fine but the OEC television has LOTS of problems still
Outdoor fiber installation was awful. We have had a supervisor out to look at the job
Business response:
Hi Mindy! I see that we sent a member of our construction team out to address this issue with you on May 26th. If there is anything else we can do to help make this right, please give us a call at 217-6868 or email us at info@oecfiber.com. We're here and more than happy to address your concerns and make sure you are happy with your services and your installation.
Installers did their best but OEC sucks.
Business response:
Hi Richard! We're really sorry to hear this. If you wouldn't mind, please shoot us an email at fiberhoods@oecfiber.com with more details on how we can do better. We are here to help and are always interested in feedback that helps us improve our services for all of our subscribers. Thank you!
March the 18th fiber was ran to our house Yard was torn up, landscape lighting wire cut, sprinkler system line cut, tree roots cut. Rolled with it, fixed everything myself, didn’t mention it. This was progress
Business response:
Hi Donnie! We're happy we could get you connected. Sorry to hear about the yard damage. We are happy to come out and fix these issues for you however we did not know anything about it. We have crews dedicated to fixing damage as this is essentially a giant construction project things like this can happen. If we can make this right we will be happy to do so. Please give us a call at 405-217-6868 if you have any other questions or concerns.
Hit wrong one the high rating is what I had
My lady's and my home hook up was wonderful and we love our product this install went into my mothers home all in my name the guy was I thought doing great but when he left there was no wifi on my computer. He did not check my computer to see if it connected. I called in and the lady I spoke with could not tell me anything kept acting as if i was bothering her she said several times she could not stay on the phone with me she kept interrupting me and would not hear my issue. From the little bit I got from her. I went to the... read more
Business response:
Good morning Joseph. I apologize that this was your experience, but I am going to email this over to our team and see about getting this resolved for you.
After waiting for over a year on a competitor, OEC moved swiftly and came through for us.
Told us putting the router in our bedroom wouldn’t effect the signal in bedrooms on the other side of the house but it did... than wanted to charge us $75 to move the router. It was a great first experience with your company!
Business response:
Hi Heather! I have forwarded this on to our support team and asked someone in that department to give you a call to resolve this issue. Please feel free to reach out to us if you have any questions at all!
Frequently asked questions about OEC Fiber
How is OEC Fiber rated?
OEC Fiber has a 4.8 star rating with 3,695 reviews.
When is OEC Fiber open?
OEC Fiber is open now. It will close at 5:00 p.m.