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OEC Fiber
- Internet Service Providers
- Norman, OK
About this business
Location details
242 24th Ave NW, Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great job very pleasant and made sure everything worked properly
I had an issue with the install but I called OEC and they fixed the problem right away. I had AT&T and had waited to cancel service until after I was up and running on OEC. Well during the trenching for my fiber they cut my AT&T line. I called OEC and they had a supervisor out to my house within a hour (on a Saturday). They finished my interior install Monday morning by 10:00 AM. The fiber service is way faster than what I had.
They did good. The only thing that was upsetting was that the technician did not wear a mask
We love the service now that we are up and running. However, the contractors came out to bury the cable without calling first, and they sliced right through our main water line from our well. Then the in house installer wanted to take the easy way out and route the cable around the outside of the house instead if through the attic. Both of these were unacceptable.
Business response:
Hi Kristy, I have relayed this to our construction team.
Installation was great, speed is about half what we are paying for. As an enterprise server engineer I fully understand networking and how to get the speed where I need it in my network and even directly at the router I get no where near the 1GB throughput advertised and the speed is not at all stable often it drops to less than 50 MB.
Business response:
Good morning Nathan, I have relayed this to our technical support team and requested they take a look at this issue for you. Always feel free to give us a call at 405.217.6868 and select "Tech Support" in the call-in options for speed and performance related issues, we're here local and ready to assist!
The inside installation was quick, however they cut some electrical lines outside and were repaired.
The OEC Fiber works better than expected, even the basic connection. However, due to a completely incompetent contractor, an underground gas line was damaged and needed to be completely replaced. This line was clearly and accurately marked, and contractor was shown in person where the line was. 7 days passed and I heard from no one, causing a complaint to be filed. I required the repairs be made by a competent, licensed repairman. They sent a lawn sprinkler repairman with no license of any kind. Because of incompetence, thi... read more
I've waited for so long for OEC Fiber service to come to my area and when it finally arrives, they damage my yard with deep ruts which they never repaired, when the next phase of operation came about the operator severed my existing service line and made no effort to repair it leaving me with nothing until I called my existing service and they came and repaired the line. Not really too pleased with the appearance of the final installation but I accepted it. To top it off, yesterday I receive a letter from OEC Fiber claiming ... read more
I would have liked to know about the glitches and updates you were working on before I started service. I probably would have waited until that was completed before I switched. Also, it’s not user friendly for someone that is not technically inclined. I can’t call tech support every time I want to watch tv.
Frequently asked questions about OEC Fiber
How is OEC Fiber rated?
OEC Fiber has a 4.8 star rating with 3,695 reviews.
When is OEC Fiber open?
OEC Fiber is open now. It will close at 5:00 p.m.