This profile has been claimed by the business owner or representative.
33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was told check in at 9:30 am, when I arrived at 9:00 am they told me my appointment is for 12:36 pm. This is not acceptable
Business response:
Thank you for your review. We apologize for the extended wait time. We try to see patients as close to their reservation time as possible. We have been very busy with COVID testing due to the ongoing pandemic. We have to sterilize each room after a COVID test and this can take extra time and increase wait times for patients. We understand that long waits are frustrating for our patients and we are working hard to improve this issue. Thank you for letting us know about your concerns. Please call us if you would like to discus... read more
Pain management doesn’t listen to the patient. We know our bodies and when we say the pain is terrible please listen.
When I am self pay and spend $207.00 I expect to see a doctor. Not an ARNP, who has to ask the doctor questions about my care. Also, you need an EKG machine to check my heart and an x-ray or sonogram to see my knee and vein in my leg. The TGH urgent care needs to be connected to TGH patient portal so I don't have to explain my health. That was a waste of my money and my time!!
The waiting for more than an hour is not Urgent care but the girls and the Dr where very helpful.If you have to wait for so long i wonder if it was better to go to the hospital 🏥
Had an appointment. Wasn't seen for 45 min. past the appointment time. Only wanted a fast track COVID test. Didn't need any other services. Wait time was ridiculous.
I had a wound that required six stitches but nobody there could sew it up. It was seven hours before I could get it done. I had to wait 4-1/2 hours at TGH Emergency. I’m glad it wasn’t an emergency. Also found out why it’s called a waiting room. I needed better than I got. Attendants were very nice to me, but I needed more.
As a nurse myself, and employed by TGH, I know it can be very difficult and trying dealing with the general public - especially in a fast-paced, “in and out” setting. However, the receptionist that was on staff during my visit was incredibly rude and unprofessional. Going to an urgent care I’m going to be seen for an ailment and am not feeling well, to be “greeted” in a demeaning and harsh manner does not aid in my healing or treatment. I am utterly appalled at her callousness and, frankly, outright nastiness. I witnessed th... read more
Front lady “Mrs Pagan”, was very rude … needs some improvement with “costumer service” …
Follow u with my PC said NO more Lasix and put me on a different diuretic
Corporate has a 4.5 star rating with 38,977 reviews.
Corporate is closed now. It will open at 9:00 a.m.