TGH Urgent Care powered by Fast Track

Charita C. 

on PR

3 years ago

I wasn't evaluated further than what I asked for. I would've expected the medical professionals to also look further into my symptoms. The next day after the appt I woke up 10Xs worse and ended up having the flu and a 101.7 temp. I also wasn't offered any antibiotics or medications and was told to get throat spray. I'm still recovering today with a bad cough, dizziness and hot flashes. I was assisted my Stephanie, a nurse practioner. 

Lisa D. 

on PR

3 years ago

I did not feel like I was treated respectfully. Despite my pain level from body aches and dyspnea, I was expected to walk across the clinic and go outside for COVID testing. I was put back in the waiting room and told they were done taking care of me . I was told I could not have any treatment because they would have decontaminate the room leaving me to feel like my life did not matter to them. If I treated any of my patients this way, I would not have a job. I felt I was treated like a leper and no one wanted to take c... read more

Laverne L. 

on PR

3 years ago

Fast, courtesy 

Harry B. 

on PR

3 years ago

Other than being tested for Covid- which I tested negative you were not of any help. Having a slight fever and coughing the medical person said an antibiotic would be useless because two days had already elapsed. I believe That was December 26. I visited my physician on January 4 and was prescribed Azithromycin so I went all those days feeling ill. I won’t revisit your practice. 

Raquel R. 

on PR

3 years ago

I just went for a Covid test. Waited in my car as if I had an appt to see my doctor. Ended up seeing a doctor (which was not my intent because I had already had a televisit with my own doctor a few days prior). The entire visit took a total of 3 hours. Most of this time I spent in my car waiting. If my appt is JUST for Covid test, that’s all that should happen in the visit. 

Gabor K. 

on PR

3 years ago

Would have been nice if I was informed in my text that I had no need to go inside for my Covid test. I spent over 15 minutes in line inside to find out that I need to pull around back in my vehicle. Only 1 sign out back telling you this also and it is not very visable. Once I did get to the trailer out back the process went fast. 

Diana L. 

on PR

3 years ago

Front desk Very short and unprofessional Doctor seemed rushed and I felt like another number Lacked empathy 

Aimee W. 

on PR

3 years ago

Said nothing was wrong it then I go to er find out I have two infection 

Diana Albarracin O. 

on PR

3 years ago

Doctor and practitioners were not really knowledgeable. Lack of experience.