This profile has been claimed by the business owner or representative.
TGH Urgent Care powered by Fast Track
- Urgent Care
- Wesley Chapel, FL
About this business
Fast Track Urgent Care Center is committed to delivering after hours care in a comfortable, clinic setting. Unlike an emergency clinic or an emergency room, our office is focused on the patient experience; in addition to the immediate care that is needed. While we see the lacerations, cuts, colds, sinus infections, strep throats, and broken bones that can get in the way of everyday living, we do so in an environment designed around the patient. By pairing the walk-in convenience of the ER with a friendly staff, we have creat... read more
Location details
5504 Gateway Blvd, Wesley Chapel, FL, 33544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The initial visit experience went well as one can expect as far to the attention and care provided on site. However after not feeling that one of the medications prescribed was making effect I decided to contact the care center to request a change in medication and this has been an absolute challenge to speak to a live person. Finally was contacted and a message was left on my phone and then trying to connect again or get someone to reach back to me has not happened. I am very disappointed with the inefficiency in communicat... read more
The Doctor was not alert, the DOCTOR came in with an envelope and a pencil to write down my symptoms! Although everything was in the computer from the intake !!! I do not believe this was a DOCTOR
Front desk very unprofessional, disrespectful and loud in front of other patients. Chiarita the worst. Check your cameras from yesterday.
Checked in at 12:30 pm told we could leave and they would call us when they were ready as it was a 3-4 hour wait. They never called! Ended up going to the ER. Horrible experience at the Wesley chapel location! Probably will not go back!
I walked away a bandage. No RX was ordered. The PA said that I should contact my PCP. So, I ask myself what is the goal of an urgent care facility?. The Physician Assistant was not trained to deal with a knee injury. She was back and forth into the room after talking with someone over the phone. Highly unprofessional.
I saw the nurse practitioner who mentioned that my symptoms could be arthritis or stress. I later went to another doctor who figured that it was severe sinus infection. I am been treated now and feel 200 percent better.
Shanelle at the reception desk was wonderful. Registered me through my chart and it was a smooth and simple process. The facility was clean. Everyone was kind and professional. But! Waiting was crazy. I came at 11:00. No one was in the waiting room. It was 2:15 when my foot X-ray was complete. It was 3:15 before the disc was made to take to a podiatrist. Lunch breaks; one person with one skill set filled my day with 20 minutes of service in a 4 hour period. Nothing URGENT in your Urgent Care.
My appt. Was at 415pm. Didn't see the doctor until 7pm. Doctor was through. Just the wait time was too long. Urgent care wasn't urgent care.
I blood work done and it got messed up had to go back to give more blood and still waiting on results the doctor was amazing but still waiting
Frequently asked questions about TGH Urgent Care powered by Fast Track
How is TGH Urgent Care powered by Fast Track rated?
TGH Urgent Care powered by Fast Track has a 4.5 star rating with 4,480 reviews.
When is TGH Urgent Care powered by Fast Track open?
TGH Urgent Care powered by Fast Track is open now. It will close at 8:00 p.m.