TGH Urgent Care powered by Fast Track

Alysia A. 

on PR

5 years ago

I had to wait 2 1/2 hours in the waiting room and there were only 2 other patients waiting to be seen in the lobby beside myself. Once I finally got into a patient-room, I waited almost another hour to be seen. I told the Dr. I had been feeling terrible for a week, and at this point was coughing up green phelgm. I requested antibiotics. She instead prescribed me some cough medicine that DOES NOT work b/c I was up all night coughing so hard my back started hurting and some steroids. She claimed it was my allergies. This was... read more

Nancy S. 

on PR

5 years ago

Seen quickly and given a prescription for cold/bronchitis. Hoping ‘‘tis will cure my problem. 

Rolland H. 

on PR

5 years ago

Spent an hour to learn fast track sign up for appointment and enter medical information only to be told at front desk that they could no access that information causing delay - not honoring appointment. 

Judith K. 

on PR

5 years ago

I arrived within 20 minutes of closing so I asked the desk person if it was OK to come in and she nicely said sure. When I got back to the room, the tech said "We wanted to go home on time tonight!" I gave them my allergy list and the nurse practitioner commented that I had "way too many antibiotics" on my list and that they could give me anti-nausea meds if I eve needed to take one of the ones I thought I was allergic to. Since I also had a list of the ones I could take I didn't appreciate that comment, especially since I ... read more

Avery L. 

on PR

5 years ago

I made an appointment but was told they dont go by that as it is not fair to walk ins. I waited a hour and a half to see some one 

Harry H. 

on PR

5 years ago

Had to wait for 3 and 1/2 to see the Doctor. The place is a joke as not enough staff to take care of the growing area. Everyone I saw was about as bad as I was. 

David G. 

on PR

5 years ago

Didn't help, still suffering from the same symotoms 

Judy H. 

on PR

5 years ago

We had an appt., but had to wait almost 2-two hours past it. Only when we reminded the secretary that we did have an appt., did we get called back into the medical section. The PA was very efficient and apologized for the wait. 

Jennifer M. 

on PR

5 years ago

The NP was rude and had horrible bedside manors.