This profile has been claimed by the business owner or representative.
TGH Urgent Care powered by Fast Track
- Urgent Care
- Tampa, FL
About this business
Location details
11969 Sheldon Rd, Tampa, FL, 33626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The receptionist is overworked with people coming in and checking out. Also I had appointment at. 9:30 am and it was 11:00 am before I was seen.
The visit itself was fine- the person I saw took time to explain everything to me, which I appreciated. My only complaint was that no one followed up with me about my lab results. I was told someone would call in 2-3 days with my results and to determine whether I continue on the antibiotics I was prescribed or if we change course. No one ever followed up, so I assume all is well. That should not be the way the process works. There should have been a follow up call either way.
The people are very nice. However, they couldn’t help me. I needed an X-ray and while they do have av X-ray machine they have no one to operate it. The best they could do was send me an hour away where they did have a technician. I ended up going somewhere else.
Met with NP Matthew Brice, he was very professional and showed concern for my issue.
Amazing the front desk clerk told me everything I needed to know prior
Perfect everyone is good
Overall I would rate my experience to be 4.5 out of 5. The intake process was pretty quick and easy. The main issue that the way that the co-pay is processed. Based on my insurance, my co-pay is $15 but the paperwork that I received said that a charge of $250 to my account for autopay. I do not agree with this charge and your payment system should only be charging the proper payment.
The PA was very sweet and professional!! Thank you :)
Had to have a tick removed from my neck tha was engorged. Was treated courteously and professionally. Follow up and educational instructions were given in detail
Frequently asked questions about TGH Urgent Care powered by Fast Track
How is TGH Urgent Care powered by Fast Track rated?
TGH Urgent Care powered by Fast Track has a 4.5 star rating with 3,548 reviews.
When is TGH Urgent Care powered by Fast Track open?
TGH Urgent Care powered by Fast Track is open now. It will close at 8:00 p.m.