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Oklahoma Electric Cooperative (OEC)
- Home Services
- Norman, OK
About this business
Location details
242 24th Ave NW, Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
CS in OEC was very polite, professional, though things went down hill quickly from there. Install to occur at 4 residences next door to each other. First thing waited many weeks before calling back to inquire, then contractor sent a drop burial cre out, they lied to my rep saying it was too far from community dumpster to provide service, then claimed had to be flagged, then locator service came out drove up driveway turned around and left said was not flagged, I called complained to contractor service, a supervisor met met, ... read more
The employees that came out to replace my yard light or courteous and professional, it appeared that they used all their safety equipment needed to perform the task. Lester Caldwell
First I called the auto and reported an outage which I thought it was. When I was called back I was told next time what to do and not in a friendly way. The lady really was nice it just came across wrong
OEC is a financial piracy monopoly operations posing as a "user owned" utility. Not only will they change the due dates at will, they will nickle and dime you to death. If you have a problem and decide to call their "customer service" hotline, you will be ridiculed and laughed at over the phone. Sadly, I have no choice but to use this sorry excuse for a utility "company" unless I want to go without electricity at all.
Crew was here the day after I called to replace one of our security lights. We really like the brighter white light also.
Told me it would be the next day and I would receive a call if not. Didn't show up, didn't call, I had to call again and wait two more days. If I was that late on my bill it would cost me extra, instead OEC is late and I still pay for a service I don't have.
I love the fact that when u call u don’t have to go thru 9milkion prompts to speak to an understandable English speaking rep! They got out there changed my light & all is great! Thank u so much for not going all computer generated with your customer service !
I was told that it may be 3-4 days to repair the security light at 11:00 am and the light was replaced before 2:00 that same day! Great job. So glad to belong to such a great family!
I called to have a security light reinstalled and was told it would be at least a three (3) day wait. To my surprise your crew showed up and reinstalled the light within twenty (20) minutes after I called on the same day. Way to go OEC keep up the great work.
Frequently asked questions about Oklahoma Electric Cooperative (OEC)
How is Oklahoma Electric Cooperative (OEC) rated?
Oklahoma Electric Cooperative (OEC) has a 4.6 star rating with 1,914 reviews.
When is Oklahoma Electric Cooperative (OEC) open?
Oklahoma Electric Cooperative (OEC) is closed now. It will open tomorrow at 8:00 a.m.