This profile has been claimed by the business owner or representative.
Health First Urgent Care
- Urgent Care
- Pasco, WA
About this business
Health First Urgent Care is an independently owned Urgent Care Clinic that offers urgent care services to the residents of the Pasco, Washington area. We provide immediate care for all acute medical conditions, including minor injuries, upper respiratory tract infections, coughs, colds, bone and joint injuries, school and sports physicals, and Occupational medicine
Location details
4605 N Road 68, Pasco, WA, 99301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Great customer care and service
Business response:
Thank you for your kind words, Daniela! We are thrilled to hear that you had a great experience with our customer care and service. If you ever need urgent care again, don't hesitate to give us a call at (509) 567-6450.
Friendly customer care nice to walk into a place in pain and everyone is kind and very helpful to make your visit as smooth as possible
Business response:
Thank you for your kind words, Rocky! We're glad to hear that our team at Health First Urgent Care provided you with friendly and helpful service during your visit. Our goal is to make your experience as smooth as possible, even when you're in pain. We appreciate your feedback and hope to continue serving you with the same level of care in the future.
You did very well. People are polite and very helpful. One thing that is nice , is no long waiting time. Thank all for your services. Happy Holidays to all
Business response:
Thank you for your kind words, Sherry! We're glad to hear that you had a positive experience at Health First Urgent Care. We strive to provide polite and helpful service with minimal waiting time. We appreciate your feedback and hope you have a wonderful holiday season!
Kind and professional.
Business response:
Thank you for taking the time to leave us a positive review, Lucille! We're glad to hear that you found our staff kind and professional. If you have any further feedback or need our services again, don't hesitate to reach out to us at (509) 567-6450.
This was my first time. I was very impressed with everyone who worked there.
Business response:
Thank you for your positive feedback, Joanne! We're delighted to hear that you had a great experience at Health First Urgent Care. Our team works hard to provide excellent care and service to all our patients. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (509) 567-6450.
Communication is very important there is perfect, very friendly, good place to go see doctors
Business response:
Thank you for your positive feedback, Sabina! We're glad to hear that our communication and friendly staff made your visit to Health First Urgent Care a good experience. We appreciate your kind words and hope to continue providing excellent care in the future.
With the exception of waiting in excess of 1.5 hours, I found the staff knowledgeable and professional. I very much appreciated the follow-up with Brittany exceptionally well. If ever I need medical assistance again this is my go to
Business response:
We apologize for the long wait time you experienced during your visit. However, we're glad to hear that our staff was knowledgeable and professional. We appreciate your feedback and will work on improving our wait times. Thank you for choosing Health First Urgent Care as your go-to medical assistance provider.
I got in quickly and was seen promptly. I would’ve preferred a more thorough exam than I got but at least I got the testing I needed. I went in for cough, hoarse voice, upper respiratory symptoms and I have lung disease. My pulmonologist sent me to get checked out and get an X-ray. The provider did listen to my lungs but never looked at my throat it checked my sinuses. I had an X-ray and respiratory panel done. It was over 18 hours after I verified that they had my results along with multiple phone calls and an in person v... read more
Business response:
We're sorry you experienced any problems during your visit to Health First Urgent Care. We appreciate your feedback and will use it to improve our services. If you have other concerns, don't hesitate to reach out to us at (509) 567-6450.
quick and friendly service
Business response:
Thank you for your positive feedback, Xjang! We're glad to hear that you had a quick and friendly experience at Health First Urgent Care. If you have any further questions or need our services in the future, please don't hesitate to reach out to us at (509) 567-6450.
Frequently asked questions about Health First Urgent Care
How is Health First Urgent Care rated?
Health First Urgent Care has a 4.8 star rating with 418 reviews.
When is Health First Urgent Care open?
Health First Urgent Care is closed now. It will open tomorrow at 8:00 a.m.