This profile has been claimed by the business owner or representative.
Health First Urgent Care
- Urgent Care
- Pasco, WA
About this business
Health First Urgent Care is an independently owned Urgent Care Clinic that offers urgent care services to the residents of the Pasco, Washington area. We provide immediate care for all acute medical conditions, including minor injuries, upper respiratory tract infections, coughs, colds, bone and joint injuries, school and sports physicals, and Occupational medicine
Location details
4605 N Road 68, Pasco, WA, 99301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
It was so easy to book an appointment. I showed up. I did have to wait for an hour but it was a holiday weekend so one hour of wait was not too bad. The nurse was great at asking the right questions. The healthcare provider was also great at asking the right questions and providing a quick possible diagnosis. My prescription was sent to my pharmacy in a timely manner.
Business response:
Thank you for your positive review, Elizabeth! We apologize for the wait time on the holiday weekend, but we're glad to hear that our staff was attentive and provided a quick diagnosis. We appreciate your understanding and hope you had a great experience overall. If you have any further questions or concerns, please don't hesitate to reach out to us at (509) 567-6450.
Good customer service
Business response:
Thank you for your positive feedback, Sina! We're glad to hear that you had a good experience with our customer service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (509) 567-6450.
Great receptionist, very quick paper work. Doctors were very personable and attentive.
Business response:
Thank you for your positive review, Kasey! We're glad to hear that you had a great experience at Health First Urgent Care. Our team strives to provide excellent and efficient service to all our patients. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at (509) 567-6450.
I love being able to make an appointment on line so I can wait at home for an appointment, not for hours like at other places. The doctor was very thorough and friendly. She had my situation figured out in no time and I was on my way.
Business response:
Thank you for your positive review, Cindy! We're glad to hear that you found our online appointment system convenient and that our doctor provided thorough and friendly care. We strive to make our patients' experiences as efficient and pleasant as possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at (509) 567-6450.
Cassandra has been amazing every time we have been there. She is super friendly and shows that she truly cares about her patients. Always hope to have her when we visit.
Business response:
Thank you for your kind words, Kurtis! We're thrilled to hear that Cassandra has consistently provided you with exceptional care and a friendly demeanor. We appreciate your feedback and hope to continue exceeding your expectations during future visits. Thank you
Very thorough and very nice people
Business response:
Thank you, Henry, for your positive feedback! We strive to provide thorough and friendly service at Health First Urgent Care. We appreciate your kind words and look forward to serving you again when needed in the future.
I scheduled an appointment because people have discovered Health First and the Pasco location is now very busy. Before I could just walk in, but that’s okay, I’m glad others have discovered this clinic. The appointment is easy to schedule and they get you right in. Plus they have an app and you can check your lab results. Very convenient! Staff is friendly and knowledgeable. They have great patient bedside manner.
Business response:
Thank you for your positive review, Nikki! We're glad to hear that you found our appointment scheduling process easy and that our staff provided friendly and knowledgeable service. We appreciate your understanding regarding the increased demand at our Pasco location. If you have any further questions or need assistance, please don't hesitate to reach out to us at (509) 567-6450.
Everyone was friendly, efficient and helpful. I was impressed and pleased with level of care I received. They gave me answers and advice for my care.
Business response:
Thank you for your positive review, Deborah! We're glad to hear that you had a great experience at Health First Urgent Care. Our team strives to provide friendly, efficient, and helpful care to all our patients. If you have any further questions or need additional advice, please don't hesitate to reach out to us at (509) 567-6450.
The staff was very courteous and was easy to work with. They knew what needed to happen and got it done
Business response:
Thank you for your positive feedback, Daniel! We're glad to hear that our staff provided you with courteous and efficient service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (509) 567-6450.
Frequently asked questions about Health First Urgent Care
How is Health First Urgent Care rated?
Health First Urgent Care has a 4.8 star rating with 415 reviews.
When is Health First Urgent Care open?
Health First Urgent Care is closed now. It will open at 8:00 a.m.