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Health First Urgent Care
- Urgent Care
- Pasco, WA
About this business
Health First Urgent Care is an independently owned Urgent Care Clinic that offers urgent care services to the residents of the Pasco, Washington area. We provide immediate care for all acute medical conditions, including minor injuries, upper respiratory tract infections, coughs, colds, bone and joint injuries, school and sports physicals, and Occupational medicine
Location details
4605 N Road 68, Pasco, WA, 99301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Very professional and courteous staff. Sure better than going to an actual hospital ER!
Business response:
Thank you for your kind words, Craig! We're thrilled to hear that you had a positive experience at Health First Urgent Care. Our team prides itself on providing professional and courteous service. We appreciate your feedback and look forward to serving you when needed again in the future.
I felt heard and validated about my medical concerns. This was a second opinion and it was finally the treatment I needed.
Business response:
Thank you for sharing your positive experience, Theresa! We're glad to hear that you felt heard and validated with us at Health First Urgent Care. Providing the right treatment is what we strive for. If you have any further medical concerns, please don't hesitate to reach out to us at (509) 567-6450.
Every one was great. I was feeling horrible and nervous. Receptionist, nurse and doctor made me comfortable. I also felt like I was heard.
Business response:
Thank you for your positive feedback, Marie! We're glad to hear that our team at Health First Urgent Care was able to provide you with excellent care and make you feel comfortable during your visit. We always strive to listen to our patients and address their concerns. If you ever need our services again, don't hesitate to reach out at (509) 567-6450.
My experience was amazing, everyone there made me feel like I mattered. I was a walk in and they were able to squeeze me in.
Business response:
We appreciate your positive feedback, Renee! At Health First Urgent Care, our priority is to provide excellent care and make every patient feel valued. We're glad we could accommodate you as a walk-in and meet your needs. Thank you for choosing us!
Easy to make an appointment. Taken care of quickly by a friendly and efficient staff
Business response:
Thank you for your positive review, Lisa! We're glad to hear that you found it easy to make an appointment and that our staff took care of you quickly and efficiently. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at (509) 567-6450.
I came in for a DOT physical. The provider was great. The admin staff was a little sub-par. They were not aware of what your own website was telling me to bring and could not answer my questions. Notwithstanding that, I got what I came for and it was fine.
Business response:
We appreciate your feedback, Douglas De. We appreciate the feedback regarding the needed clarification of paperwork. We will work on improving their knowledge and communication skills to better assist our customers. Thank you for choosing Health First Urgent Care for your DOT physical. If you have any further concerns, please feel free to reach out to us at (509) 567-6450.
Everyone was professional and courteous. The nurse and Doctor were excellent,
Business response:
Thank you for your positive review, Antoinette! We're glad to hear that our team provided you with professional and courteous service. Our nurse and doctor strive to deliver excellent care to all our patients. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at (509) 567-6450.
Front desk staff were very kind & efficient. Medical Assistant was also great! She listened! I wish I could remember her name. Suggest name tags! PA Mathew was impressive! Listened. Talked to me as if he cared! I appreciate his knowledge & his kindness. Acted like a real “human.” This was my 3rd visit to HFUC. Twice in July-August 2023. But, Mathew gave me hope & confidence in his expertise because he listened & cared. The older woman (NP or PA) I saw late summer was awful. Thank you.
My visit was perfect on December 15 just waiting on test results!
Business response:
Thank you for your positive review, Christine! We're glad to hear that your visit to Health First Urgent Care on December 15 went well. Rest assured that our team is working diligently to provide you with accurate and timely results. If you have any questions or concerns, please don't hesitate to reach out to us at (509) 567-6450.
Frequently asked questions about Health First Urgent Care
How is Health First Urgent Care rated?
Health First Urgent Care has a 4.8 star rating with 415 reviews.
When is Health First Urgent Care open?
Health First Urgent Care is closed now. It will open at 8:00 a.m.