TGH Urgent Care powered by Fast Track

John Z. 

on PR

2 years ago

The check in staff member was very kind. The PA was ineffective, inattentive and dangerous. He did not listen - repeatedly - when told a brief medical history related to my visit. He ordered a prescription with the incorrect dosage and following my trip to the pharmacy, I had to return to the Urgent Care. He corrected the dosage, but we learned the antibiotic required a prior authorization from Medicare that IF he did the work, would take a few days...minimum. I went to URGENT CARE! Waiting for a med is not safe! If I chose... read more

Patricia Z. 

on PR

2 years ago

The check in staff was very friendly and helpful. I would NOT recommend this urgent care based on the level of care that the PA who saw my elderly Mom provided. The visit was for a wound check, since Mom’s primary wound care provider was unavailable for a few days, and we were concerned. The PA did not provide any firm answers as to the level of severity, even after pressing for answers, which was concerning. More of an issue is that he prescribed an incorrect antibiotic. We took the handwritten script to our pharmacy, and w... read more

Lisa S. 

on PR

2 years ago

Took 45 minutes to register AGAIN 

Karen S. 

on PR

2 years ago

You did not properly disclose that you were going to charge me $475 over my $50 copay! 

Cynthia R. 

on PR

2 years ago

I spoke with someone on the phone about making an appointment for a pre op physical. I sent two emails that went unanswered. I started a chat with a machine which was extremely frustrating. I used the word bullshit and the machine cut me off. Sorry I was actually looking for medical care which this place obviously doesn’t provide.