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Oklahoma Electric Cooperative (OEC)
- Home Services
- Norman, OK
About this business
Oklahoma Electric Cooperative's mission remains essentially the same as when it was founded in 1937: to provide electricity and energy-related services to its members. The company, which is based in Norman, Okla., serves the residents of Oklahoma with an array of electricity and other services. Oklahoma Electric Cooperative also offers Internet service to its members. The company s Internet service charges can be added to its customers electric bills and is supported by customer service representatives that are available 24 ... read more
Location details
242 24th Ave NW, Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I found out when I walked into the office that you don't take debit card, everyone takes debit card. I wanted to activate new service while retaining current service and it took so long that i needed to sit a minute because of the pain and the agent assisted another customer instead of completing my transaction. You have TERRIBLE customer service and then I had to use the kiosk to pay. I have bad vosion so I went to the office hoping everything would be done correctly and as an afterthought I'm told you don't have internet i... read more
It has been a month since I signed up for service. I have been waiting for a light reading since 9/14. I have been told twice that someone would call me back with actual status. No one has called. I do not understand why you can not complete the work in a timely fashion. Jay Colclazier 406-633-3344
Actually don’t know how ur doing. Just moving today
TORNANDO DAMAGE TOOK PLACE...NEW POLE WAS SET; HOWEVER NEVER PUT A NEW METER OR BOX BACK ON THE POLE. MY FIELD GUY LET ME KNOW. I PHONE OEC AND WE HAVE TO PAY A $400 DEPOSIT TO HAVE A METER PUT BACK OUT THERE. WHY?
The person before me didn't pay there bill and you made me feel like I was some how responsible. You insisted on me proving I'm not related to that account.
My issue is with the fiber installation. The process has taken longer than i was told when i ordered the service. I was told 2-3 weeks which is a long time to begin with. We are now over the 3 week mark an I have seen no sign of work and have not heard from anyone. I have called several time to attempt to get an update and have been unsuccessful. The work apparently is subcontracted out and no one on the OEC end can access the subcontractors schedule. I feel frustrated and don’t know what else to do. My family and I need thi... read more
I set it up plenty in advance. A guy showed up and ran a line through the yard. Now we have to wait for another guy to splice and the wait longer for a guy to run the line in the house for interent. There was absolutely no reason why it couldn't have all been done in one day. A day we wasted by making sure someone was there! Big failure. it shows a lack of planning and good management! I should have went with Cox!! Dusty Marsh! 1000 fountain gate dr. norman.
One of the worst companies I’ve dealt with. I pay my bill on time. I asked for an extension because I was starting chemotherapy. I’d be getting paid literally 8 days after the due date and I was told they couldn’t work with me. I do not recommend this service and would look for other providers if available.
I contacted OEC about internet service in the beginning of February. When I reached out to them on the 6th of March to check the status, they told me that nothing had happened. I decided to go with a competitor.
Frequently asked questions about Oklahoma Electric Cooperative (OEC)
How is Oklahoma Electric Cooperative (OEC) rated?
Oklahoma Electric Cooperative (OEC) has a 4.6 star rating with 1,840 reviews.
When is Oklahoma Electric Cooperative (OEC) open?
Oklahoma Electric Cooperative (OEC) is closed now. It will open at 8:00 a.m.