This profile has been claimed by the business owner or representative.
Health First Urgent Care
- Urgent Care
- Richland, WA
About this business
Health First Urgent Care is a walk-in clinic located in Richland Washington. No appointment is necessary with us, just walk-in, its that easy. We provide services for illnesses, injuries, occupational health services, physicals, telemedicine, lab testing and x-rays. We accept all major insurances and also have the option for non-insured patients by offering them our affordable cash option. We aim to be the best urgent care near me. WE DO NOT treat anyone who is experiencing life-threatening symptoms. Call 911, if you are exp... read more
Location details
37 Columbia Point Dr, Richland, WA, 99352, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Easy to book online. Fast and courteous service when arrived. Excellent care and diagnosis.
Business response:
Thank you for your positive review, Elizabeth! We're glad to hear that you found our online booking process easy and that you received fast and courteous service. Providing excellent care and accurate diagnosis is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (509) 300-1500.
Brief but nice doctor.
Business response:
Thank you for your review, Daniel! We appreciate your feedback and are glad to hear that you had a positive experience with our doctor. If you have any further questions or concerns, please don't hesitate to reach out to us at (509) 300-1500.
Great, fast friendly and competent..
Business response:
Thank you for your positive feedback, John! We're glad to hear that you had a great experience with our team. We strive to provide fast, friendly, and quality care to all our patients. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (509) 300-1500.
Thorough and provided good follow up care
Business response:
Thank you for your positive review, Kendra. We're glad to hear that you found our care thorough and that you received good follow-up care. If you ever need our services again, please don't hesitate to reach out to us at (509) 300-1500.
Everyone was friendly. Got in and the doctor came right into see me. The other person who worked with me also friendly and explained everything that he was going to do.
Business response:
Thank you for your positive review, Claudia! We're glad to hear that our team was friendly and provided you with prompt and thorough care. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (509) 300-1500.
Best urgent care I have ever been to. Super nice people
Business response:
Thank you for your kind words, Jerry! We're thrilled to hear that you had a great experience at Health First Urgent Care. Our team strives to provide excellent care and friendly service to all our patients. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us at (509) 300-1500.
Lacked explanation of the flow of procedures in getting my meds/timeline. And no explanation of x-ray results. No follow up suggestions for home care.
Business response:
We apologize for any confusion or lack of communication during your visit, Mary. We appreciate your feedback and will make sure to improve our procedures to provide clearer explanations of medication timelines and x-ray results. We also understand the importance of offering follow-up suggestions for home care and will ensure this is addressed in the future. Thank you for bringing this to our attention. Please feel free to reach out to us at (509) 300-1500 if you have any further concerns or questions.
Everyone was very friendly and knowledgeable.
Business response:
Thank you for your kind words, Crystal! We're glad to hear that our team was friendly and knowledgeable during your visit. If you have any further feedback or questions, please don't hesitate to reach out to us at (509) 300-1500.
My first time using your services. THE best way that I can put my experience is "I've missed this kind of patient/Dr interaction & personal/ethical interactions. I knew that I (a patient & a person) was being addressed/treated like one. I felt comfortable, safe & confident with (everyone) your staff. Professionally, I found prompt/efficient/knowable services and was respected I was served not put on an assembly belt. I will be highly recommending your services. Anytime you can sit across a DR & feel like an equal & there... read more
Business response:
Thank you for your kind words, Mickie! We're thrilled to hear that you had a positive experience with us at Health First Urgent Care. Providing exceptional patient care and personalized interactions is our top priority. We appreciate your recommendation and look forward to serving you again in the future.
Frequently asked questions about Health First Urgent Care
How is Health First Urgent Care rated?
Health First Urgent Care has a 4.9 star rating with 1,798 reviews.
When is Health First Urgent Care open?
Health First Urgent Care is open now. It will close at 8:00 p.m.