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Health First Urgent Care
- Urgent Care
- Richland, WA
About this business
Health First Urgent Care is a walk-in clinic located in Richland Washington. No appointment is necessary with us, just walk-in, its that easy. We provide services for illnesses, injuries, occupational health services, physicals, telemedicine, lab testing and x-rays. We accept all major insurances and also have the option for non-insured patients by offering them our affordable cash option. We aim to be the best urgent care near me. WE DO NOT treat anyone who is experiencing life-threatening symptoms. Call 911, if you are exp... read more
Location details
37 Columbia Point Dr, Richland, WA, 99352, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Not a long wait. Very kind and efficient help, on Christmas Eve!
Business response:
Thank you, Patrick, for your kind review! We're glad to hear that you had a positive experience at Health First Urgent Care. We strive to provide efficient and compassionate care to all of our patients, even on holidays like Christmas Eve. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (509) 300-1500.
Relative short wait to. Everyone was courteous and helpful. Received the confirmation on sinus infection and proper prescription. Thank you.
Business response:
Thank you for your positive review, Thomas! We're glad to hear that you had a relatively short wait and that our staff was courteous and helpful. We're also pleased that you received the confirmation and prescription you needed for your sinus infection. If you have any further questions or concerns, please don't hesitate to reach out to us at (509) 300-1500.
very friendly
Business response:
Thank you, Richard, for your kind words! We strive to provide a friendly and welcoming environment for all our patients. If you have any further questions or need assistance, please don't hesitate to reach out to us at (509) 300-1500.
treatment professional done. Could not have been better!!
Business response:
Thank you for your kind words, William! We're thrilled to hear that you had a great experience at Health First Urgent Care. Our team always strives to provide professional and top-notch treatment. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (509) 300-1500.
Very kind polite and pleasant receptionist..very thorough helpful caring medical assistance....much appreciated
Business response:
Thank you for your kind words, Jennifer! We are thrilled to hear that our receptionist and medical staff provided you with thorough, helpful, and caring assistance. Your appreciation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (509) 300-1500.
Efficient and thorough
Business response:
Thank you for your positive review, Kirk! We're glad to hear that you found our service efficient and thorough. We appreciate your feedback and hope to serve you again in the future.
Excellent care. The facility is very clean. I was very impressed. I will be back in the future if I need urgent care.
Business response:
Thank you for your kind words, Jerri! We're thrilled to hear that you had an excellent experience at Health First Urgent Care. Our team takes pride in providing top-notch care in a clean and welcoming environment. Whenever you need urgent care in the future, don't hesitate to reach out to us at (509) 300-1500.
The team that looked after me was great; courteous, respectful, quick and efficient. The wait was longer than I had expected (I had an appointment) but I understand that there are times when things do not go smoothly. Besides, it shows that doctors and nurses take time for their patients.
Business response:
Thank you for your review, Irene. We appreciate your kind words about our team and their dedication to providing excellent care. We apologize for any inconvenience caused by the longer wait time during your appointment. Rest assured, we always strive to ensure that our doctors and nurses take the necessary time to attend to each patient's needs. If you have any further concerns or questions, please don't hesitate to reach out to us at (509) 300-1500.
During the visit itself I felt like the staff were kind of ‘mailing in the check’, not that professional. However the swab test was thorough and turned up a positive result, so that was much appreciated. The person who called me the next day did an excellent job giving me the information and making sure I understood it all. My initial impression may have been colored by how I was feeling also.
Business response:
We appreciate your feedback, David. We apologize if our staff's professionalism did not meet your expectations during your visit. However, we are glad to hear that you found the swab test thorough and that you received excellent information and support during the follow-up call. We value your input and will strive to improve our service. Thank you for choosing Health First Urgent Care.
Frequently asked questions about Health First Urgent Care
How is Health First Urgent Care rated?
Health First Urgent Care has a 4.9 star rating with 1,798 reviews.
When is Health First Urgent Care open?
Health First Urgent Care is closed now. It will open at 8:00 a.m.