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Health First Urgent Care
- Urgent Care
- Richland, WA
About this business
Health First Urgent Care is a walk-in clinic located in Richland Washington. No appointment is necessary with us, just walk-in, its that easy. We provide services for illnesses, injuries, occupational health services, physicals, telemedicine, lab testing and x-rays. We accept all major insurances and also have the option for non-insured patients by offering them our affordable cash option. We aim to be the best urgent care near me. WE DO NOT treat anyone who is experiencing life-threatening symptoms. Call 911, if you are exp... read more
Location details
37 Columbia Point Dr, Richland, WA, 99352, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Google reviews (635)
We made appointment on line so no waiting. Seen by Dr. Charles Nelson and he was great. Receptionists and medical team were great, too. First time visit and this will be our choice the next time we need help.
Business response:
Thank you for your positive review, Kristi! We're glad to hear that your experience at Health First Urgent Care was excellent. Dr. Charles Nelson and our entire team appreciate your kind words. We are always here to serve you again in the future.
Best experience ever in an Urgent Care facility! Was able to get an appointment quickly, very professional, compassionate and thorough! Highly recommend! Quickly responded to my next day question when I called! Love these professionals! They have a heart!
Business response:
Thank you for taking the time to share your positive experience at Health First Urgent Care, Gary! We're thrilled to hear that you had the best experience ever and that our team was able to provide you with quick, professional, compassionate, and thorough care. We appreciate your recommendation and are always here to help. If you have any further questions or concerns, please don't hesitate to reach out to us at (509) 300-1500.
Great service, very knowledgeable, patient and courteous team.
Business response:
Thank you for your positive feedback, Brian! We're thrilled to hear that you had a great experience with our knowledgeable and courteous team at Health First Urgent Care. We appreciate your support and look forward to serving you again in the future.
The ladies behind the front desk were very nice and helpful. The nurse that checked me in was incredibly nice! The doctor was awesome!! He took the time to explain to me what might be going on, and how we’re going to move forward if the meds don’t work! I was totally impressed! Will definitely be going back if need be!! Now, if only the pharmacy’s were as efficient! 😂
Business response:
Thank you for your positive review, Scott! We're glad to hear that our staff provided excellent service and that you had a positive experience with our doctor. We appreciate your feedback and look forward to serving you again in the future. If you or your family ever needs our services in the future, please feel free to reach out to us at (509) 300-1500.
I was so amazed at how easy and thoughtful everyone was. Everything went smoothly and I didn’t wait at all to be seen by the doctor. Excellent treatment and more. Very pleasant experience, thank you. Only one thing went wrong, the doctor forgot to send my prescription to the pharmacy, so I had to wait an extra day for it.
Business response:
Thank you for your positive review, Eloisa. We're glad to hear that you had a pleasant experience at Health First Urgent Care. We apologize for the inconvenience regarding your prescription and will ensure that this issue is addressed. If you have any further concerns, please don't hesitate to reach out to us at (509) 300-1500.
The wait wasn’t long which is nice and all were very nice.
Business response:
Thank you for your positive review, Lorin! We're glad to hear that your wait time was short and that our staff provided excellent service. We appreciate your feedback and look forward to serving you again in the future.
Dr Zach is great. He is very knowledgeable, smart and caring.
Business response:
Thank you for your kind words, Jack! We're glad to hear that Dr. Zach provided you with excellent care. If you have any further questions or need assistance, please don't hesitate to reach out to us at (509) 300-1500.
It was very efficient and everything went well.. Sorry I can't remember the names. Margaret Munro
Business response:
Thank you, Margaret, for your positive review of Health First Urgent Care! We're glad to hear that your experience with us was efficient and went well. We appreciate your feedback and hope to serve you again in the future.
Staff was super friendly and great with my kiddo.
Business response:
Thank you for your kind words, Kosten! We're thrilled to hear that our staff was friendly and great with your kiddo. We appreciate your feedback and hope to see you again soon at Health First Urgent Care.
Frequently asked questions about Health First Urgent Care
How is Health First Urgent Care rated?
Health First Urgent Care has a 4.9 star rating with 1,446 reviews.
When is Health First Urgent Care open?
Health First Urgent Care is open now. It will close at 8:00 p.m.