My appointment was at 4:00 and there was quite a wait in the waiting room. But, once I was in the exam room, the appointment moved along fairly quickly. The MA was great. The DR. followed soon after and was thorough in his diagnosis and precautions with the prescribed meds. The prescriptions were sent immediately to my pharmacy and I was able to pick them up on my way home. I started the meds that night and woke up feeling much better. Also, I heard the front office staff deal with an “agitated” patient. They were very professional and caring for his state of mind. By the time he came back out to the front office He had completely change his state of mind and was calm and thankful for the service provided. Overall, a very good experience.

Business Response:

Hi, Wesley. Your feedback is highly appreciated. Thank you for the review!

Raquel C. on PR

★★

18 days ago

Amazing!! I have a child with special needs and they we're very knowledgeable and caring to our situation.

Business Response:

Hi, Raquel. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

STACY W. on PR

★★

21 days ago

Everyone was very friendly and welcoming. Made me feel good even though I was sick and feeling physically terrible.

Business Response:

Hi, Stacy. Your feedback is highly appreciated. Thank you so much for the review!

Kaitlynn Yale on Facebook

22 days ago

I had glass embedded in the bottom of my foot. only waited half an hour (if that) to be seen and the physician was so helpful and made me very comfortable as he worked on getting the glass out. it was very quick and I am so thankful for their help and kindness throughout the process.

Business Response:

Hi, Kaitlynn. Thanks for taking the time to share your positive experience. We truly appreciate it!

Mauricio S. on PR

★★

25 days ago

All the stuff and the Doctor we’re kind and respectful and payed attention at your needs.

Business Response:

Hi, Mauricio. Your feedback is highly appreciated. Thank you so much for the review!

ROBERT S. on PR

★★

a month ago

I didn’t have to wait long, and got good care both by the nurse and by the doctor. They listened to my medical concerns and accommodated my needs. The doctor understood my medical history and how that comported with my current visit. They didn’t take long, while understanding my situation. I just moved to Richland in August and don’t have an initial visit with my new personal doctor until late April, so Urgent Care is my access point to medical care.

Business Response:

Hi, Robert. Thanks for taking the time to share your positive experience. We truly appreciate it!

HEATHER S. on PR

★★

a month ago

Even though I was very sick. The staff was kind and helpful. I was in and out. Good experience.

Business Response:

Hi, Heather. Thanks for taking the time to share your positive experience. We truly appreciate it!

Michael G. on PR

★★

a month ago

Provider took care of my son. Happy that my son has great local care!!

Business Response:

Hi, Michael. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Amy S. review for Health First Urgent Care

Amy S. on PR

★★

4 months ago

Took my granddaughter and myself to the Pasco location. It was a very short wait time, ALL the staff was wonderful, the facility is very clean!! I would definitely go back!!

Business Response:

Hi, Amy. Thanks for taking the time to share your positive experience. We truly appreciate it!